Warranty

Narada lead-carbon REXC series batteries sold by Coromandel Batteries are warranted for 5 years to the original purchaser.  This warranty is backed directly by the Narada factory in China who support us with any warranty claims.  The key terms of the warranty are:

Unconditional 12 month warranty where the battery fails to perform to its specifications.

Conditional pro-rata 5 year warranty that the battery will meet 80% of its performance at 5 years if it has been operated to the following conditions:

  • Batteries are operated at an average depth of discharge (DoD) of no more than 65% per day with one cycle per day.
  • Batteries are kept at an average temperature range of 15°C to 25°C and shall never exceed 30°C
  • The battery charge and float voltages have been set and kept to those recommended by Narada (i.e. float 2.25V per cell at 25°C and charge 2.30V per cell at 25°C – see detailed charge settings table below)
  • Sufficient evidence is available to show the batteries have been installed and operated at the above conditions (e.g. charging data from inverter/charger, temperature readings)

Note on warranty versus design life

As with most electrical or electronic items, the warranty of batteries is generally less than the expected design life.  As explained on the Lifespan page, the Depth of Discharge (DoD) and operating temperature are the primary factors that will determine battery life.  The design life of the REXC series batteries is 20 years, which means all the components in the battery are designed and capable of lasting this long. This includes the case construction, terminal design etc as well as the battery chemical characteristics.  A Narada lead-carbon battery operated at only 30% depth of discharge and kept carefully at 25°C will be expected to last 20 years. However at more realistic DoD of 65% and  a broader temperature range of 15°C to 25°C with occasional periods of 30°C, the life will be less at around 10 years.  At the end of this time the battery can be expected to be performing at around 60% of its original capacity.

Documentation

Download a printed version of the Narada factory warranty:

Warranty Certificate-REXC Series

Charge voltage settings for different battery models and voltages:

Narada REXC Charge voltage settings